Service Coordinator Refugee Support with British Red Cross

Salary: £18,024 – £21,113

Terms: Fixed term to end 14th April 2017, 35 Hours per week (full time)

Location: Milton Keynes

Closing Date: Midnight 15 February 2016

Reference: REQ0000009CR

The British Red Cross has a long tradition of providing practical and emotional assistance to vulnerable asylum seekers, refugees and migrants. Their trained staff and volunteers provide much needed support to thousands of people every year, helping them to access local services and adjust to life in a new country.   

In this role, you will have responsibility for coordinating and delivering their Refugee Support service to Syrian refugee families for a year, through the Vulnerable Persons Relocation Scheme (VPRS), in conjunction with the Service Manager, Service Assistant and a team of volunteers. You will provide orientation and integration services to facilitate the resettlement of refugee families in Milton Keynes for a year.  You will develop, support and supervise a team of volunteers to provide a high quality service in line with their national and regulatory quality standards and procedures. You will promote the service at networking meetings and to communities as required.   

To be successfully appointed to this role, you will have an ability to empathise with the needs and experiences of refugees and be able to communicate with people of diverse cultures. You will need experience of delivering a client-centred service including proven casework experience with refugees, asylum seekers, vulnerable migrants or other vulnerable groups. You will also need to have working knowledge of issues affecting refugees, asylum seekers and vulnerable migrants, as well as working knowledge of the legal processes and provisions relating to vulnerable people. You will need to have experience of managing staff or volunteers and strong organisational and IT skills.

You need to be able to work occasional unsociable hours as required. A current driving licence valid for use in the UK may be an advantage.

Benefits: 28 days holidays pro rata (excl. bank holidays), pension scheme, childcare vouchers, health cash/dental cash plans, excellent opportunities for training and development.

Please apply on-line: or alternatively contact Frances Broom or Janet Walsh on 0118 9358217 or email for an application form quoting the reference REQ0000009CR. For further information contact Kerri Chana on 01908 578 343 or by email  Closing date for receipt of applications 15th February 2016 at midnight.  Interviews will take place week beginning 22/02/16 in Milton Keynes.

British Red Cross are committed to welcoming people from the widest possible diversity of background, culture and experience. As part of its Recruitment and Selection procedures the British Red Cross undertakes criminal record checking of all individuals who regularly work with or have access to children and vulnerable adults.

British Red Cross also need volunteers.  See