Job Title: Communication & Engagement Lead

Contact: Emma Williams, HR Initiatives Limited

Location: Milton Keynes

Contract: Full Time Permanent (37.5 hours) Monday to Friday

(Would consider a Job Share arrangement)

Salary: £22,400.00 (pro-rata for job share)

Benefits: 22 days annual leave plus benefits.

Healthwatch Milton Keynes is here to help improve local health and social care services and make sure they work for the people of Milton Keynes. Our mission is to be an independent organisation, providing an effective local voice for people in Milton Keynes, influencing and shaping health and social care services to meet their needs.

The new post of Communication & Engagement Lead will be responsible for developing and delivering innovative ways of reaching people affected by health and care services, gathering information on experience and empowering people to provide challenge to those that pay for and provide services. The right person will also develop and deliver the social media strategy for our organisation, maximising the potential of social media, our website and our communications to Healthwatch MK members, enabling and empowering our community to speak out about local health and social care services.

Duties will include raising awareness of the aims and activities of Healthwatch Milton Keynes via a range of digital and print channels; Ensure Healthwatch Milton Keynes internal and external communications is compliant with communications standards set by Healthwatch England; Draft external communications messages, on behalf of the CEO and Board of Trustees; Lead on promotional and digital campaigns; Improve contact with Stakeholders; Create Promotional Materials; Recruit and Train Volunteers; Provide Reports and Manage Data in line with GDPR and good Governance.

Candidates should be passionate about community engagement, with the skills, confidence and experience of reaching out to people of all backgrounds, particularly under-represented groups such as young people, BME communities and the LGBT+ community to build trusting, collaborative relationships.

Candidates should possess good IT skills; Strong Social Media skills; Experience of outreach & Engagement programmes; Good Report Writing and Presentation skills. Previous experience of working within a Social Care or Healthcare setting is highly desirable.

For a full job description, organisation brief and an application pack, please visit

Further details about Healthwatch Milton Keynes CIO and our activities can also be found there.

Closing date: 09.00a.m. Wednesday 8th August 2018

Interview dates between: Monday 13th August 2018 to Friday 24th August

Healthwatch MK CIO is an equal opportunities employer. We value the importance of diversity and positively welcome applications from all members of the community, including those with disabilities.  The successful candidate will be expected to declare all previous criminal offences and to provide an Enhanced Disclosure via the Disclosure and Barring Service.