POST TITLE: Building Better Opportunities Job Club Support Worker. This post is funded by European Social Fund and the Community Fund.

Location: Age UK Milton Keynes Kiln Farm Office, various locations in Northamptonshire.

Responsible to: Building Better Opportunities Programme Manager.

Responsible for: Supporting clients who attend job clubs to use digital technology for: Developing job search skills; CV’s; Identifying training needs; and Supporting them into work. All administration required to submit quarterly returns to the Programme Manager.

Position Status: 20 Months fixed term contract to May 2021. Mobile working in Northamptonshire with Hot Desking at partner organisations. You will be required to attend project meetings in Milton Keynes on a weekly basis.

Purpose of the Job: The post holder will be responsible for supporting clients attending Age UK Milton Keynes job clubs. You will carry out initial assessments and devise a personal programme for each client. You will deliver support in Northamptonshire. You will be responsible for booking rooms for training courses that support the programme.

The programme is targeted at supporting hard to reach residents in Northamptonshire into employment. It is an initiative that is working with long term unemployed and economically inactive beneficiaries to provide tailored support that enables them to move into sustained employment. The age range for participants is 50+ and those that have caring responsibilities, (including children). The programme is currently scheduled to run until June 2021.

Main Responsibilities: Complete assessments with clients identifying their training needs and make recommendations to the Projects Officer and Manger.

Complete a programme that will support clients to remove the barriers that exist to their employment.

Complete all paperwork required by ESF/Lottery to ensure compliance with the guidelines of the BBO Programme.

Maintain confidentiality of clients on the programme.

Attend project meetings and input into the delivery of the programme.

Support the BBO Project Officer when required to cover sickness and holiday.

To adhere to Age UK Milton Keynes policies and procedures.

Knowledge and Experience: The Successful candidate should be able to evidence the following criteria:

IAG qualification, if you do not have a current qualification AGE UK MK will pay for training, however should you leave the post within 6 months you will be required to reimburse the organisation the training fee.

DBS required

Experience of working with clients in a sensitive manor

Use of IT, supporting clients to use search engines and undertake basic skills assessments

A track record demonstrating your ability to complete paperwork to a high standard

Proven experience in completing forms and understanding the requirements for evidence for the BBO programme (training will be given)

Working Hours: Your working hours are 25 per week. 4 hours will be based at Age UK Milton Keynes, Kiln Farm on Monday. Various locations in Northamptonshire to be planned with the BBO Programme Manager.

A car is essential for this post. Your travel expenses will be reimbursed from the base in Northamptonshire to other venues in the county at the current Age UK Milton Keynes mileage rate (.40 per mile). Car parking will be reimbursed on production of receipts.

To Apply for this position please email

Please send a CV and covering letter outlining your experience.

Closing date: 24th September Interviews 2nd October 2019