Winter Night Shelter MK is looking for volunteers – can you help?

Covid-19 has affected the voluntary and community sector in numerous ways, one impact on the Winter Night Shelter Milton Keynes is that their services are going from being seasonal (winter) to all year round. This is to ensure the support is available for the increasing numbers of vulnerable people. Read on to hear from the WNSMK about their work, the impact of Covid-19, their volunteers and how you can get involved. Thank you Winter Night Shelter Milton Keynes for sharing this with us and all the amazing work you do! To apply for a role this spring/summer please complete this application form: WNSMK volunteer application form (spring/summer 2021)

Volunteer handing out a hot drink at Unity Park Station

The Winter Night Shelter Milton Keynes has been supporting the homeless and vulnerable for the last 10 years. We provide year-round welfare and practical support from our centre, Unity Park Station (the old bus station in town on Elder Gate).

We not only support rough sleepers but help a growing number of individuals who are not yet homeless but faced with crisis, in order to ensure they don’t end up on the streets in the first place.

In normal times we would also provide supervised overnight accommodation and meals to homeless people who would otherwise be rough sleeping in Milton Keynes during the coldest months of the year, although over the winter just gone we have been focusing on providing help to people placed into emergency accommodation under the government’s ‘Everyone In’ policy.

Our Welfare Team enable our guests to recover lost ID, access benefits, access drug and alcohol support services, to obtain housing advice, move on to longer-term accommodation and to find work.

Our volunteers based at Unity Park Station enable the provision of ‘wrap around’ support for our guests, including access to showers and washing machines, refreshments, hot meals and takeaway food parcels. Covid in general and lockdown in particular means that we have been a lifeline to many, as most support services have been suspended or have been offering online access only. 

Recruiting more volunteers to address growing need

The Covid legacy for us this year is that we are going from being a ‘seasonal’ charity to needing to maintain our level of operations year-round because of growing need.

Usually we are ‘off-peak’ over spring and summer, focusing on fundraising and preparations for autumn.  However, we do not want to reduce our services at the current time, when many people need us more than ever. The number of homeless people we are helping has doubled since the beginning of this year, and we are seeing people newly in crisis arrive daily at Unity Park Station for help. 

We are therefore making plans to maintain and build on our current food and welfare operations, to bridge the gap between last winter and the next in a way that we have never had to do before. 

We are currently looking for new volunteers to join our team in order to keep our services going through spring/summer and to relieve some of our current volunteer cohort who may be returning to work or needing to step down for a break after a busy winter season. Will you join us? 

Volunteer helping with food preparation

Our volunteer roles

We require volunteers for the following roles on Mondays, Thursdays and Fridays from 9.30am-2pm: 

  • Kitchen duty: food preparation
  • Kitchen duty: drinks preparation
  • Table service and guest interaction
  • Supervision of showers and toilets
  • Additional cleaning
  • Clothing management
Volunteer helping with clothing management

The additional cleaning roles are important for things such as wiping down frequently touched surfaces, to maintain a safe environment and minimise the risk of Covid transmission. These roles are essential; if we don’t have enough volunteers willing to do these roles we are not able to operate safely. 

Due to Covid roles this year will be fixed in team bubbles and shifts are typically once a fortnight.

In addition to our active volunteers we also need a bank of reserve volunteers to be available to help on a more occasional basis to fill gaps if other volunteers are unable to attend their shift for any reason. Due to Covid we require more reserve volunteers than ever before, to keep services running if people find that they need to self-isolate or if they need to look after dependents such as children whose school bubble may be required to isolate.

How to apply

We welcome applications from people of all backgrounds and levels of experience. Training will be given, the main things that are required are compassion for the homeless and willingness to work collaboratively as part of a friendly team. 

To apply for a role this spring/summer please complete this application form: WNSMK volunteer application form (spring/summer 2021)

Alternatively, for further information please contact Jana Turner:

For more information about the Winter Night Shelter Milton Keynes visit –

Increased cleaning is vital to allow the service to run, volunteer helping keep Unity Park Station clean
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Volunteers needed – Stepping Stones Project

Could you support children and young people with their mental health?

Stepping Stones is a brand-new project that was developed, and will be delivered, collaboratively with the Milton Keynes Clinical Commissioning Group and Service Six addressing the need to support children and young people transitioning from long-term inpatient mental health units back into the wider community. Volunteering Matters are looking for volunteers to support this project that starts in April 2021.

The key purpose of the volunteering role

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Sign Up Now – Our New Volunteering Platform

In 2021 we’ve been making some changes and hoping to improve our volunteering platform to suit the evolving needs that we have come across throughout the pandemic and adjust and adapt as we move into this New Year. 

With this in mind we have transitioned to and created a Community Action: MK, Doit.Org site. We feel that this platform will better suit the needs of groups and volunteers as we move forwards. We’d like to encourage organisations to create their profile page and begin uploading volunteering opportunities so that volunteers can see the variety of opportunities available in MK. More details below including, videos guiding you through the platform and ways to access support.

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Join the virtual ‘Town Hall’ to discuss setting up a BAME infrastructure group in MK

This event on 18th January is a space for those from a BAME background who would like to share their insights, experiences and be involved in or share their views on the creation of a dedicated space / group committed to supporting and raising awareness for issues facing BAME communities. If you are interested in attending the virtual town hall event you should register by emailing Please remember to include your name, the organisation you are part of, if applicable and preferred breakout sessions, listed below (Register by 14th January)

Community Action MK with MK Community Foundation have been supporting Fidele Mutwarasibo and a small group of individuals to explore ideas for a dedicated network/group to support the diverse and marginalised communities here in MK. This event will be a space to expand on initial discussions. We want to hear what BAME community members, groups and organisations are looking for within MK and key issues that need to be raised. It is also an opportunity to hear from some key organisations and the actions they are taking to support BAME residents, for example police, council, health etc. Involvement of the numerous BAME communities of MK is vital to the success of such a discussion. With views and lived experiences being the foundation of plans and future direction. It is clear that there are fundamental imbalances and inequality in accessing resources within the community and voluntary sector (indeed, wider society). This event is a step towards action and change by creating space to discuss, shape and design a solution to meet an unmet need in MK.

The virtual town hall event is on January 18th. The session will start at 5:30pm, prompt and will last no more than 90 minutes. Those interested in attending the virtual town hall event should register by email via Please register your interest by the 14th January.

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Community Led Initiatives – Become a mentor…

We’d like to say thank you to Community Led Initiatives for this guest blog sharing information about their volunteer mentor role, how you can apply and what the roles is about. We have seen a huge increase in volunteering throughout Covid-19 and this is an 1 example of a great way to get involved in a local group and support them in a more permanent way as they continue to help communities and individuals across MK.

Not sure where to volunteer next or what you could do now? Become a mentor, change a life.

Community Led Initiatives (CLI) are recruiting volunteer mentors for their SAMAS project. You will be supporting people in recovery from substance misuse and gambling addiction. This role requires 2 day’s training via zoom. 

A bit about Community Led Initiatives – 

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Learning, Awareness and Anti-Racism at CA:MK

Our Learning Journey: 2020

Here at Community Action MK we have been taking some time to share and learn as a team, what it means to be an organisation committed to social and racial justice.  As part of Black History Month we made time to discuss how important it is that we move forward with a genuine desire to change the systems that affect Black individuals and communities. It has been important for us to look at issues and account for the range of views and perspectives that people have. We are a community focused organisation, and to allow us to support the community, we have to create a safe, open space where people can learn and share. Whilst recognising and embracing that discussions will continue to, and have, made us feel uncomfortable, they have also positively challenged us to unpack issues and learn. We hope this experience will help us support groups to think about how to explore and act on diversity and inclusion issues for their organisations, and lead the sector to be more antiracist, what better place to start than with our own team.

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