Volunteering Opportunity of the week: Victims First Emotional Support Volunteer

Victims First Emotional Support Volunteer provides free emotional and practical support to all victims of crime, witnesses of crime and family members of victims. The service is available across Berks, Bucks and Oxfordshire. They can provide help regardless of whether or not the crime has been reported to the police.

What does it involve?

  • Providing practical and emotional support to victims of crime in the Thames Valley area
  • Working to empower victims and to track and map progress by using an evidence-based outcomes tool
  • Ensuring fairness, impartiality and equality in supporting victims
  • Keeping a secure record of contact with victims and reporting to the Caseworker appropriately and in line with data protection requirements
  • Working alongside a Caseworker to ensure the delivery of a high-quality service
  • Committing to attending training, supervision, reflective practice and support sessions

Skills needed?

  • A non-judgemental attitude
  • The ability to empathise with people from diverse backgrounds and cultures
  • Listening Skills
  • Reliability and punctuality
  • Able to set and work within clear boundaries
  • Able to travel within your local area
  • Commit to a minimum period of 6 months

What’s in it for you?

  • Free training, ongoing professional development and support
  • Travel reimbursement
  • Opportunity to develop personal skills and support skills for future opportunities and employment
  • Contribute to your community in a role that has social value
  • Meet people, learn new things and gain a rewarding sense of contribution

Who are Victims First?

Victims First is dedicated to making sure that all victims and witnesses receive the support they need to cope and recover from the impact of the crime. We care about those affected by crime and work continuously to improve services and support for victims.


We have a number of specialist services which include help for victims of sexual violence and domestic abuse. We may refer you to one of our specialist services depending on your needs.

Specialist services include:

  • Telephone support
  • Face to face support
  • Advocacy, including, help to access other services such as sexual health clinics, drug and alcohol services and legal services
  • Support through the criminal justice system (if you have reported the crime to the police)
  • Therapeutic Counselling

Roles are subject to reference and DBS clearance. For more information or to request an application form, please contact the VFESS Manager on 01844 487989 or email admin@vfess.org.uk

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Summer Networking Event 2019

A huge thank you to everyone who came to Our Summer Networking Event last Friday 5th July. It was brilliantly attended by new and old friends from the Voluntary and Community Sector. It was great to share information about the growth of Milton Keynes and enjoy seeing some real life examples on our CMK walking tours!

As well as our own interactive stall about how the growth of Milton Keynes will impact the Voluntary and Community Sector, we had an information stall from the Wildlife Trust, who are working with us as well as with CMK Town Council, conservation volunteers (working on the Green Gym projects) and local residents on improving the green spaces in CMK.

Our colleagues from MK Community Foundation were also in attendance, promoting their Vital Signs initiative. Here at Community Action: MK we are supporting the Vital Signs community consultation programme this year by running a focus group on Wednesday 31st July at 3pm at our office in Acorn House. Please click here to book your place if you would like to take part and share your views about the life in Milton Keynes.

After the networking, we set off on the walking tour of the developments of Central Milton Keynes, with the weather on our side! If you would like to experience an audio version of the walk, please follow this link. Here you can see the list of the key new developments visited on the tour.

The walk culminated at Middleton Hall for the MK Futures 2050 Exhibition – ‘Milton Keynes: A Journey to 2050‘. It was really interesting to view designs for MK:U, the new university being built in CMK, and meet and greet the robot that could answer back! There was also talks led by key stakeholders involved in the growth of Milton Keynes.

Stay tuned for information about our next Networking event, which will be held in Autumn 2019. Any questions or information about our events can be asked through info@communityactionmk.org.

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Volunteering Opportunity of the Week: Listening Volunteers Samaritans MK


Samaritans Milton Keynes is the local branch of the nationally recognised charity Samaritans. We provide confidential, non-judgemental support 24 hours a day by phone, email, text and face to face, to anyone who is experiencing feelings of distress or despair, including those which could lead to suicide. We offer a safe place for people to talk about feelings and emotions, and whatever is on their mind. What all our callers have in common is a need for someone to listen and help explore their situation, without giving advice or offering an opinion.

You can make an amazing difference by becoming a Samaritan and helping to support people around the UK and Ireland when they are going through a difficult time and need someone to talk to. We welcome and value every volunteer, from all walks of life. Whatever your background, experience or skills, if you want to make a difference, we will train, mentor and support you to become a Listening Volunteer.

Our branch is based close to Central Milton Keynes and we currently have around 50 volunteers from the local area, as well as further afield, and we are looking for more Listening Volunteers to enable us to cope with the increasing demand for our services. For us, location is not an issue, but you need to be prepared to travel to the branch for duties which will include late evenings and night shifts.

Read more and apply.


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Volunteering Opportunity of the Week: Telephone Assessor Citizens Advice


Can you cut to the chase? Are you good at getting to the point?

Telephone Assessors are the first point of contact for clients accessing the telephone service. You will deal with a wide range of clients problems and issues and at the same time maintaining a professional manner.

They need volunteers who can prioritise and assess the level of advice and information that the clients may need. You won’t be giving ‘full advice’ but you will be carrying out short, ‘diagnostic’ interviews in order to establish the main facts about a client’s situation and help prepare information to allow one of the trained advisers to spend more time with them.

You will need to be able to gather as much detail as possible in a short period of time so it’s essential that you are able to explore the problem whilst being direct and focused in your line of questioning. You don’t need any particular qualifications or experience to train as a Telephone Assessor, and they are proud of the fact that their volunteers come from all walks of life.

Read more and apply here.


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Volunteering Opportunity of the Week: Gardener at Contact Support Services


Milton Keynes Council require a volunteer gardener for their Coffee Hall and Greenleys Contact Support Services sites.

The Gardener will be responsible for mowing the lawn, weeding, cutting brambles or bushes.

They are open to any creative ideas that the person may have with regards to making the gardens pleasant for the children and families who use them.

Read more and apply here.


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Recruiting Trustees? Let us help!

If your charity or group is looking for a new trustee or committee member with professional skills such as legal, financial planning, marketing etc – upload your opportunity to our Volunteer Connect platform before 1st August and get extra promotion to the business community in Milton Keynes. We send out a monthly bulletin to local businesses who are interested in supporting the Voluntary and Community Sector.




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